What is managed Services?

We provide worry free IT so you can focus on what's important to the business.  Whether it's taking on a small role or being your IT department, we can tailor a solution to fit exactly what makes sense for you.

Here are a few examples of what we can do for you:

Telecom

Server Maintenance

Network Security

Wireless Services

Virus, Malware, and Spam Protection

Asset Management

Service Desk

Backup and Recovery

End User 24x7x365 Support

Patching and Updating

Monitoring and Alerting

WE ARE TOP EXPERTS

Experience managed services like never before!  Our unique approach will change the way you look at helpdesk support.  We give your users direct access to top solution architects and remove the hassle of a traditional tiered support model.  The same expert that can lead your most important and visible IT projects will be the one helping users fix printer issues.   This ensures issues get solved faster and correctly so your employees can focus on their work.  

WE ARE PROACTIVE

 We want to support you, but we all win when you don't have to call us, so we take a proactive approach to supporting your business.  We determine the root cause and look for ways to improve your specific technology to reduce potential issues.  We also don't sit around waiting for you to call, we constantly look for ways to protect your business productivity by keeping you secure and your employees working.  

NO CONTRACTS

All managed service providers say they are the best, so moving to managed services or switching providers can be stressful.  Signing contracts that commit you for years can be even more stressful.  At TDH IT, we want you to stay because of the value we provide.  That's why we don't require contracts, so don't sign one and let our value keep you here.

NO ADDITIONAL CHARGES

We are customers too, and we hate additional charges just like you do.  That's why we don't charge extra.  We don't charge you onboarding costs to move to our managed services or things such as onboarding a new user.  Managed services costs should be predictable and make sense, so we try to make it that way.